Best Business for Customer Service

Some clear trends and growth sectors have emerged in the 2022 listing for Derbyshire, including decarbonisation and clean growth tech, digital, and services more broadly. Dr Nicola Lynch, Head of Derby Business School explains more in this video. This Top 200 listing ranks all active, private sector businesses in Derby and Derbyshire by turnover – a simple but powerful indicator of business growth and relative positioning. This list will feed into the East Midlands Top 500 companies league table, due to be published in July 2022. Researchers from our Business School have compiled the annual list of the top 200 businesses in Derby and Derbyshire.

Alongside this, map out the level of compensation an individual at each stage has the authority to offer customers. Stage 2 forms part of an escalation process to a team leader or manager, mapping out how the complaint will be dealt with. This stage is … Read More